The Long Dark Tech-Time of the Soul

This is a technology focused blog that describes my trials and tribulations with techonlogy which, no matter what brave new world is promised to be just around the corner, nearly always fails to live up to expectations.

Wednesday, May 26, 2004

Comcast solves the customer complains problem

Comcast announced today that by 2006 it plans to offer VoIP to more than 40 million households.

This is big, this is huge. It means Comcast has finally figured out a way to solve the customer complaints problem: just switch them all over to voice over IP phone service using the Comcast cable connection as the IP "ring tone". Then when their cable goes out customers wont be able to call to complain.

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