Okay so I admit it, I'm not a big Apple fan, I think you should have guessed that by now. I mean I don't wish them any ill will, and they do "think different" as do their customers, but really under the glossy single button UI they are just as proprietary as Microsoft and if Microsoft was called "Orange" that would be more obvious.
It was great that Apple went to Intel hardware for lower prices and higher performance, but other than enabling Windows compatibility via Boot Camp and virtual machines it didn't really do much for the consumer. And it was great that they ditched their proprietary OS and went with a Unix based one but again it didn't do a lot for their customers who seldom peek at the command line.
Now if they built all their stuff on top of Linux that would be impressive - they could probably teach Ubuntu a thing or two - and it is my theory that one day Apple will switch to Linux and have an Apple Linux Distro with some level of open source for previously proprietary Apple bits. Apple-ix could be five or ten years off, but I think it will happen one day.
Anyway, lets just say that when the iPhone came out I wasn't that excited. Its only impact for me would be that it will spur other phone makers in some new directions (as MacOS has done for other sexy-UI wannabe OSes). Other than the UI and the usual tip-top Apple industrial design the iPhone really wasn't much to write home about and was defficient in several important technical areas (3G, A2DP audio, 3rd-party development, text input etc. etc)
But today I've read that
Google is working on a phone - it could be a hyped up rumour, one that's been circulating for a while - but given what Google has been doing with bandwidth acquisition, voice technology acquisition, mobile applications development and what I learned from interviewing with Google (yes, I'm a Google reject!) it seemed inevitable they would do something like that.
Quite frankly I'm happy and I'm far more excited about the potential of a G-Phone launch than I was over the iPhone, even more so that their preferred carrier might be T-Mobile in the USA. I am somewhat confused about the alleged carrier preference in the light of their recent announcement of a partnership with Sprint and WiMax 3G, but pleased that they are smart enough to see a global business launching a phone must go with a GSM based phone solution. (Hmmm, maybe it will be a hybrid where 3G access is via WiMax from a different carrier - the best of all worlds).
However as someone on Digg pointed out, why can't Google just sell the phone unlocked and let customers choose their own carrier? Well I think the reason(s) is:
a) they want to avoid supporting their devices
b) they have no bricks and mortor distribution chain for selling them (unlike Apple)
c) they make big bucks by partnering with a carrier
In Google's case I think they can probably make more bucks without a carrier as they can then scoop every cent of ad revenue instead of doing some revenue sharing deal - and I'm open to arguments that Google is such a gorilla that it wouldn't need to give up any revenue - carriers would be falling over themselves to partner no matter what the cost. An underdog like T-Mobile has most to gain from such a partnership and hence would be willing to give up the most.
However a), the issue of customer support, would kill Google if they don't partner with someone because Google has almost ZERO customer support for any customer who is bringing them less than a million dollars revenue per year. Okay so I picked up number out of the air there but basically with the rate Google make money - last count over $10 million
per day - and their limited people resources it is just not worth their while speaking to you, an average Google user, when your Gmail account is busted, your ad-words ads are screwed up or if your gPhone is malfunctioning, that has to be someone else's problem - preferably someone with call centers standing by in Bangalore - or anywhere but Mountain View where support time costs $100 per hour or more. So John and Jane Doe consumer don't want to buy their phone direct from Google any more than they'd want to get their appendix removed by WalMart - both transactions might be possible but the customer service afterwards if something goes wrong will suck.
As to the choice of T-Mobile? Well they do have very good customer service (for a mobile carrier) and in the US at least they are very much the underdog. That means they will be a smaller market place to beta test the technology (and boy does Google love to beta-test) and that Google will be able to extract a sweeter deal from them. Besides I would not be at all surprised if Apple extracted some agreement from AT&T that prevents them selling - more fool AT&T if they did really agree to such a clause! T-Mobile also doesn't have a 3G network rolled out nationally but soon will do so, and they also have good ties back to Europe via their ownership by Deutsche Telekom and of course association with T-Mobile in the UK (although my experience is the two operate very autonomously to the point where my T-Mobile USA data and WiFi hotspot plan gives me no benefits at all when I'm in the UK).
One final point - if this report is true then I'm really psyched that this will be a Linux based phone - I can only hope that its some partnership with Ubuntu (since Google use that internally) and their new mobile Ubuntu distro. It would be completely awesome (gosh did I really just type "awesome"?) to have a completely open Linux based development platform available for the mobile space. Exactly what Google needs to have primed and ready to go with a rich set of Google and third party apps when they launch their own 700Mhz based service...
Now the only thing I'm left wondering is just how much they will charge for the phone and service? Since there is a deal with a carrier in the offing this doesn't sound like the completely free ad based service people have talked about - no carrier would want to cannibalize its own revenue to partner with an eventual competitor in the mobile space.
Maybe it will cost exactly the same as the current service offered by that carrier, or may it will be a pure data only service, with voice only via VoIP based Google chat. I'd be up for that - given that T-Mobile's all you can eat data only plan is cheap ($20 a month or $30 with WiFi hotspots) I think that would be a good thing, hopefully I could get my
Gizmo VoIP client running on the G-Phone and just do my own thing - exactly as Google seems to plan for 700 Mhz spectrum services.
Bring it on Google - if you get it right I might even go stand in line for one, now there's a thing!